FEATURE
Your clients text. Your AI texts back.
Callara handles full SMS conversations on the same number that takes your calls — auto-translates between French and English, sends links during a call ('Text During Call'), and follows up automatically when a call goes unanswered ('Text After Call').
Start your free trial →FR/EN auto-translation
If a caller texts in French, the AI responds in French. Switch mid-thread without breaking context.
Text During Call
Agent triggers a text mid-conversation — booking link, address, payment link. Caller never has to write it down.
Text After Call
Auto-text fires within seconds of a missed call. 60% of missed callers re-engage when you reach back fast.
How it works
01
Connect your number
Same Twilio-backed number handles voice and SMS — no second line to manage.
02
Define triggers
Set rules: text-back on missed call, send booking link on intent, follow up after 24h, etc.
03
Watch conversations land
Every SMS thread visible in your dashboard. Step in any time — Callara hands off cleanly.
FAQ
Is two-way SMS CASL-compliant?
Yes — every text honors CASL with built-in opt-out, audit logging, and explicit-consent tracking on outbound messages.
Can I send MMS (images)?
Yes — outbound MMS is supported on the Scale and Growth tiers.
Does it work on my existing number?
Yes — number portability via Twilio. We can also provision a new local Quebec number in minutes.