FEATURE
Every missed call gets a text in seconds — before they call your competitor.
When a call goes unanswered or a caller hangs up early, Callara automatically texts them back within seconds — apologizing, asking what they need, and continuing the conversation by SMS. 85% of missed callers never leave a voicemail, but most will answer a text. That's the revenue this feature recovers.
Start your free trial →Fires in seconds, not hours
The text goes out the moment the missed call ends — while the customer still has their phone in hand and hasn't dialed the next business on the list.
A conversation, not a canned blast
Replies are handled by the same AI that answers your phone: it can answer questions, take the job details, or book the appointment right in the SMS thread.
Works even when the AI answered
Caller hung up before saying anything? Line busy? Callara detects short and unresolved calls and follows up automatically so nothing slips.
How it works
01
A call goes unanswered
Missed ring, early hang-up, or an after-hours call — any unresolved call qualifies.
02
The text-back fires
"Sorry we missed you — how can we help?" goes out on your business number within seconds, in the caller's language.
03
The AI finishes the job
It answers by SMS, captures the request, and books or escalates — the full thread lands in your dashboard.
FAQ
What is missed-call text back?
It's an automatic SMS sent to a caller you couldn't answer, seconds after the missed call. Instead of a voicemail nobody leaves, the customer gets a text they can actually reply to — and the conversation (and the sale) continues.
Does it use my existing business number?
The text comes from your Callara number — the same one that answers your calls — so replies flow back into one thread. You forward your existing line to it in minutes.
Can I customize the message?
Yes — the first text and the AI's tone are yours to set, in English, French, or both with automatic language detection.
Is it compliant with Canadian SMS rules?
Yes — every message honors CASL: built-in STOP opt-out, consent tracking, and full audit logging.
