INDUSTRY
💻
Server-down calls don't wait. Callara is on the line.
Callara handles ticket triage, captures the issue, and routes to on-call.
What Callara solves for IT & Managed Services
- ✗ After-hours emergencies
- ✗ Ticket triage needed
- ✗ Multiple SLA tiers
How Callara helps
After-hours coverage
Captures every call at 8 p.m. on a Friday — while your competitors let it ring.
Bilingual EN/FR by default
Quebec French voices that pass for native — switches to English the moment a caller does.
Books appointments live
Connected to Google Calendar / Outlook / Calendly / Square. Never offers a slot you're already booked for.
🇨🇦 WHY QUEBEC SMBs CHOOSE CALLARA
- ✅ Loi 25 compliantOut of the box, not an upsell.
- ✅ Data in Canada onlySupabase ca-central-1. CLOUD Act immune.
- ✅ Native EN/FRQuebec French voices, not a translation.
- ✅ Local 514/438/418/581 numbersProvisioned automatically.
FAQ
Does Callara work in French for it & managed services?
Yes — native Quebec French voices, EN/FR mid-call switching, and industry-aware responses.
Is it Loi 25 compliant?
Yes. Data stored in Canada (Supabase ca-central-1), granular consent management, full audit logs, published Privacy Officer.
How long to set up?
10 minutes. Configure your hours, calendar, and script. Local Quebec phone number provisioned automatically.